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Terms of Service

Last updated: 2026-05-23

These Terms of Service ("Terms") govern your access to and use of appkatz.com and the Windows desktop applications published by AppKatz Software, a registered trade name of LaunchWizard, LLC ("we," "us," "our"). By using the website or installing or running any of our applications, you agree to these Terms. If you do not agree, do not use the website or our applications.

1. License grant

Subject to these Terms and your payment of the applicable fee, we grant you a perpetual, non-exclusive, non-transferable, revocable license to install and use the application(s) you have purchased on Windows devices you own or control, for your personal or internal business use.

Each purchase entitles one end user to install and use the application on Windows devices that end user personally owns or controls, for that user's own personal or internal business purposes. Sharing your license, license keys, installers, or activation credentials with other people (including family members, friends, co-workers, or other employees of your business) is not permitted under this license. Volume licensing for multi-user or organization-wide deployments may be available separately upon request.

2. Free trial

Most applications offer a 14-day free trial. The trial is provided "as is" with no obligation to purchase. We may modify or discontinue trial offers at any time. Trial functionality may be limited compared to the licensed version.

3. Restrictions

You may not, and you may not permit any third party to:

4. Updates and support

We may, but are not required to, provide updates, bug fixes, and new versions of an application. Any updates we provide are subject to these Terms unless accompanied by a separate license.

Support is for the Registered Owner only. "Registered Owner" means the single person or single business entity to whom we originally issued the license, as recorded in our license registry. The Registered Owner status is personal and non-transferable: selling, gifting, or otherwise transferring the application, license key, installer, or activation credentials to anyone else ends the original owner's support entitlement and does not create one in the recipient. We will not respond to support requests from anyone other than the Registered Owner, including the Registered Owner's employees, contractors, family members, accountants, bookkeepers, IT consultants, third-party installers, or resellers. We may require identity verification (such as responding from the email of record or providing the license key) before answering any request.

Support eligibility. The Registered Owner must additionally meet either of the following criteria at the time of the support request:

Support is funded by the per-app AppKatz Connect platform fee we collect via Stripe Connect (see Section 5). Users of free or Lead Magnet applications, and licensed users without recent Connect transaction activity, are not entitled to support under these Terms, although we may provide assistance on a case-by-case basis at our sole discretion. Charges initiated directly through the Stripe Dashboard or other Stripe interfaces outside our applications do not count toward the 30-day activity test, because no platform fee is collected on those charges.

What included support covers. Diagnosis of suspected defects in our application (behavior that differs from documented behavior); installation errors from our signed installer; clarification of documented features when in-app help and the product page do not answer the question; and error messages produced by our built-in "Connect with Stripe" and "Send Payment Link" features.

What included support does NOT cover (this work is billable, see below):

Out-of-scope work billing. When we agree to perform out-of-scope work, the rate is $25 per 15 minutes (US $100/hour), one-hour minimum per engagement, invoiced to your email of record and payable on receipt. We will obtain your written acknowledgement of this rate before starting and may require advance payment. Out-of-scope work is performed at our convenience and may be declined or deferred.

Other. We may require you to be on the current version of the application before assisting. We make no guarantee about response times, business hours, or holiday coverage beyond "best effort within reasonable business hours." We reserve the right to refuse, defer, or terminate the support relationship with any user whose request pattern, in our reasonable judgment, exceeds the volume or scope contemplated here, or whose conduct toward our personnel is abusive.

5. Pricing, payment, and refunds

Pricing is shown in U.S. dollars on each product page. Prices may change at any time, but changes do not retroactively affect a license you have already purchased. Sales tax and similar taxes may apply based on your location.

Payments to AppKatz for application licenses are processed by Stripe, Inc. By completing a purchase, you authorize the charge described at checkout. Refunds are governed by our Refund Policy.

AppKatz Connect platform fee (per-app). AppKatz operates as a Stripe Connect platform. When you use a Commercial application's built-in payment-collection features (sending payment links to your own customers, accepting card-reader or Tap-to-Pay payments via the Stripe mobile app, and similar Stripe-mediated flows), we collect a per-transaction AppKatz platform fee, applied automatically via Stripe's application_fee_amount mechanism on each charge. The fee is set per application and is composed of two parts: a percentage of the transaction amount, plus a flat per-transaction fee (e.g. 1% + $0.25). Most Commercial applications also distinguish between two transaction types: final-payment / sale transactions (charged at the application's base rate), and deposit transactions — pre-completion charges such as deposits taken to confirm a scheduled appointment, a quote sent before work is performed, or a future engagement fee — which are charged at the application's deposit rate. The deposit rate and the base rate, and the corresponding flat fees, vary by application. The headline base percentage for each application is shown on its product page on appkatz.com; the full per-app fee schedule (base %, base flat fee, deposit %, deposit flat fee) is published in this EULA on request — email [email protected] to receive the current per-app rate table, which we maintain authoritatively as part of these Terms. The AppKatz Connect platform fee funds the technical support you receive under Section 4 (subject to the eligibility conditions stated there) and may be changed by us on reasonable notice; changes apply only to transactions occurring on or after the effective date of the change. You, not AppKatz, are the merchant of record for every transaction you process through our applications, and you are solely responsible for all chargebacks, refunds, tax collection, PCI-DSS compliance, and customer service relating to your own customers.

Stripe’s fees (separate from AppKatz, outside AppKatz’s control). AppKatz does not set, collect, or control the fees Stripe, Inc. charges you for processing payments through your connected Stripe account. As of May 2026, Stripe’s standard United States rates are approximately 2.9% + $0.30 per successful online card charge (this includes Stripe-hosted Checkout payment links and Tap-to-Pay on iPhone / Android via the Stripe Dashboard mobile app) and approximately 2.7% + 5¢ per in-person card-present charge taken on a physical Stripe Terminal reader. Bank-debit (ACH), international cards, currency conversion, instant-payout, dispute, refund, Buy-Now-Pay-Later (Affirm / Klarna / Afterpay), and Stripe Tax features carry their own separate fees set by Stripe. These Stripe rates are set by Stripe, are subject to change at any time without notice from AppKatz, and AppKatz does not control them. The current authoritative Stripe pricing is published by Stripe at https://stripe.com/pricing. By using the payment-collection features of our applications, you acknowledge and agree to pay all Stripe fees as they apply from time to time under your separate Stripe Services Agreement, in addition to the AppKatz Connect platform fee described in the paragraph above. If you do not agree to pay Stripe’s fees as they exist from time to time, your sole remedy is to stop using the payment-collection features of our applications.

6. Intellectual property

The applications, websites, source code, designs, trademarks, logos, and all related materials are owned by LaunchWizard, LLC or its licensors and are protected by U.S. and international intellectual-property laws. Product names including AppKatz™, KlawKit™, Smiling Kat™, VoiceForge Studio™, SoloCRM™, CreatorLedger™, Tiger™, and other product names appearing on this website are unregistered trademarks of LaunchWizard, LLC. Trademark applications may be pending or filed in the future. Nothing in these Terms transfers any ownership to you. All rights not expressly granted are reserved.

7. Your content and feedback

You retain ownership of any content you create using our applications. We claim no rights to files, projects, recordings, databases, or other outputs you generate locally on your device.

If you choose to send us feedback, suggestions, or feature requests, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, without obligation to you.

8. Third-party services

Some applications integrate with third-party services (for example: OpenAI-compatible AI providers, SendGrid for SMS, Hugging Face for model discovery). Your use of those services is governed by their own terms and privacy policies, and may incur separate fees charged directly by those providers. We are not responsible for third-party services or for charges they assess.

9. Disclaimer of warranties

Except where prohibited by law, the applications and the website are provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. You assume the entire risk of using the applications.

10. Limitation of liability

To the maximum extent permitted by applicable law, in no event will LaunchWizard, LLC, AppKatz Software, or our affiliates, officers, employees, or agents be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to these Terms, the applications, or the website, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claims arising out of or related to these Terms or an application will not exceed the amount you paid for the specific application giving rise to the claim during the twelve (12) months preceding the event giving rise to liability.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the above limitations apply only to the extent permitted.

11. Indemnification

You agree to indemnify and hold LaunchWizard, LLC and its affiliates harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the applications, or your violation of any law or third-party right.

12. Termination

These Terms remain in effect while you use the applications or the website. We may suspend or terminate your license if you materially breach these Terms. On termination, you must stop using and uninstall the affected application. Sections that by their nature should survive termination (for example: Intellectual property, Disclaimer of warranties, Limitation of liability, Indemnification, and Governing law) will survive.

13. Governing law and disputes

These Terms are governed by the laws of the State of Tennessee, United States, without regard to conflict-of-laws principles. The state and federal courts located in Tennessee will have exclusive jurisdiction over any dispute arising out of or related to these Terms, and you consent to personal jurisdiction in those courts.

Nothing in this section limits any non-waivable consumer-protection rights you may have under the law of your country of residence.

14. Changes

We may update these Terms from time to time. Material changes will be notified by updating the "Last updated" date and, where appropriate, by additional notice on the homepage. Your continued use of the website or the applications after a change constitutes acceptance of the updated Terms.

15. Miscellaneous

These Terms, together with the policies they reference (Privacy Policy, Cookie Notice, Refund Policy), are the entire agreement between you and us regarding their subject matter. If any provision is held unenforceable, the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver of our right to enforce it later. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16. Contact

Questions about these Terms: [email protected].

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